SUPPORT & TRAINING
Providing the Best Service Possible
34% of Riveer sales come from existing satisfied customers!
This statistic tells the whole story. We support our customers after the purchase to ensure their satisfaction with their new equipment. When they need additional systems, our customers will often come back to purchase from us. This shows that we succeed in our efforts to provide the best service possible. We understand that support begins with the initial site evaluation. We spend time and money to understand your needs before we even offer a solution. This approach ensures that the solution offered meets your goals and expectations, and that following through with proper installation and training guarantees that you will become another satisfied Riveer customer who will look to us for future projects.
If you have any questions, please feel free to contact us by phone or via e-mail. Our hours are Monday through Friday 8am-5pm.
Even though Riveer systems – MudMasterTM, RTS, PhosphaterTM and others – are engineered for easy use and maintenance, we still ensure you and your crew are properly trained. We won’t just sell you a wash rack; we will have our representatives come out to your location to evaluate your needs, install an environmentally safe solution, and then train you and your employees so that you feel comfortable using the equipment.
Proper operation, cleaning and discharge of solids is all part of environmental compliance. Water pressure, filtration media, ozone and solids handling vary from system to system, and we want to make sure that both you and your employees understand the features the system offers, the filtration process, and general system maintenance.
Riveer offers a personalized experience before, during and after the sale. Our washing systems are fully customizable to your needs, and we’re more than happy to talk to you if you have questions.