What is Riveer’s customer service Philosophy?
With returning customers making up to 34% of our new equipment orders, providing our customers with the most professional and helpful level of customer service is an essential part of our continued success. Since 1997, our sales have grown at an annual rate of 36%, and this would not be possible without the continued patronage of our returning customers. We work hard to get you the most efficient and the most cost effective system, because we sincerely value you as a customer.
What is the “one button” principal?
With the knowledge that it is impossible to extensively train everyone who is tasked with operating washing equipment, Riveer developed an intuitive system to simplify the process. That system is GripStartTM which gives an individual the ability to start up, operate and shut down an entire wash system by way of a single button.
What technologies does Riveer offer for water treatment?
In closed-loop wash systems, the water that is continuously recycled to clean your equipment must be kept clean for a system to remain effective. At Riveer, we accomplish effective water treatment through a number of methods depending on each application. Available technologies include mechanical separation, settling, coalescing, oil skimming, ozonation, micron filtration, membrane filtration, evaporation, and the use of oil consuming microbial systems.
Why does Riveer have different size filtration systems?
Riveer understands that not everyone will be washing earthmovers and dealing with the same volumes of mud and grime. So instead of selling a system that would be perfect for cleaning earthmovers but would be overpowered for everyone else, Riveer provides systems that are tailored to each of our customer’s unique needs. We always strive to bring our customers the most efficient, and the most cost-effective solutions possible.
What are the benefits of a Clear Water Rinse System like BirdBath?
The first line of corrosion prevention is Clear Water Rinse (CWR). This method helps prevent the build-up of corrosive elements on the outer surface of aircraft and saves our clients money by greatly reducing the time they will need to spend on corrosion repair and maintenance. The BirdBath system is able to provide a thorough and automated rinse in less than one minute, efficiently reducing the amount of corrosive build-up between mandatory wash intervals.
What kind of damage can corrosion do to aircraft?
Salt, dirt, dust and other contaminates will build up on aircraft over time, particularly aircraft that operate near oceans or desert environments. Those contaminates progressively wear away at components, compromising a vehicle’s integrity and endangering servicemen and women. That damage is not only hazardous, but it is expensive. In 2001, an extensive study found that the overall corrosion-related cost for U.S. armed forces was $20 billion dollars annually.
What is the goal of the MudMasterTM systems?
In designing and developing the MudMasterTM systems, Riveer set out to create a product that excelled in three primary tasks: Washing, Containing and Recycling. In the effective completion of those tasks, the MudMasterTM systems also display three essential qualities; every system is Fast to Setup, Easy to Operate, and Simple to Maintain.
What if my company’s wash system needs to operate in harsh locations or unique circumstances?
Riveer has been building wash rack systems for military use for more than a decade. One of the biggest obstacles that we have run into, is that wash systems are often required to be in locations that have no connection to utilities and no connection to a sewer. Our NOMADTM system is uniquely designed to overcome this obstacle. Designed for remote locations, the NOMADTM is an off-grid, self-contained, heavy-duty wash rack that is powered by solar and wind energy. At Riveer, we love challenging applications, so if you think that you’re asking for too much with your wash system requirements, give us a call anyway.
What is trackout?
A phenomenon known as trackout occurs when vehicles leaving job sites track mud and grime from the site out onto public roads. This is a serious problem that can have a number of hazardous environmental consequences. When workplace waste builds up on roadways, these pollutants can mix into stormwater runoff, thereby polluting local bodies of water. In addition, fine particles from the construction process can become airborne and develop into serious health hazards. More directly, the presence of dirt and sediment on roads can decrease the safety and the quality of those surfaces.
How could federal and local regulations be affecting your company?
Industrial facilities have increasingly become the target of regulations that seek to eliminate industrial pollution by mandating proper cleaning practices. Many of these regulations stem from Federal EPA designations that found dangerous concentrations of pollutants from trackout in populated areas. Local mandates to install wheel washes have been a result of this EPA designation. When companies do not comply, they are fined heavily. By investing in a Riveer system, your company is making an environmentally and a fiscally smart choice.
Why is investing in an environmentally friendly washing solution the right thing to do?
By investing in an environmentally friendly washing system, your company is not just avoiding fines, you’re protecting the health of your workers and the health of those in the community surrounding the work site. It's important for any company to be a trustworthy member of the community. One important way to do that is by becoming good stewards of the environment.